The International Data Corporation (IDC) is predicting that education spend on technology in Asia Pacific will top that of the USA by 2020, with Singapore, Australia and New Zealand being the top three countries for spend on education technology per capita.
The research company is forecasting an increase of 3.86% annual compound growth from US$8.9 billion in 2015 to US$11.8 billion by 2020 within this area, but what is it exactly that is driving this spend?
In an interview with Educators magazine New Zealand, Shreyashi Pal, IDC government and education insights Asia Pacific market analyst, says “developments in artificial intelligence and mobility solutions through the growth of big data and analytics technology will likely boost personalisation in education e-services”. In addition, Pal predicts, “innovative deployments of internet of things technologies are expected to increase overall campus strategic operational effectiveness.”
The strategic use of IT for operational excellence is nothing new. Since the dawn of the internet, and that of the workplace computer, organisations have been experimenting with new IT technologies to help them improve efficiency, whilst maintaining quality and rigour.
Maintaining marking quality is one of the biggest challenges faced by awarding bodies when increasing operational efficiency in their assessment processes. Poor or inconsistent exam marking has consequences for all parties involved in the process: impact on student life chances, reputational damage for awarding bodies and professional organisations, and extra work for examiners due to increasing numbers of re-marking requests.
Paul Metcalfe, our Senior Product Manager, explains how we focus on this at RM Results: “With educational boards and government bodies looking at ways to enhance their operational efficiency, we are constantly reviewing how we can help – be it through our software or overall service.”
During the building of our latest e-marking solution, RM Assessor³, we teamed up with Cambridge Assessment to create an examiner user group. This group of volunteer examiners and team leaders have helped ensure that the software is intuitive and user-friendly as possible for both new and experienced examiners, with the aim to help enable a smooth transition to onscreen marking.
Another aspect of RM Assessor³ that has been built to improve the quality of marking, is the ability for examiners to highlight problems and get rapid feedback from team leaders and their assistants. Marking inconsistencies can also be highlighted and addressed during live marking, rather than as the results of an enquiry later down the marking line.